Portrait of Kylee McCarthy

Get to know

I lead with vision, a high bar, and I build right beside the team.

I set the direction and a high standard, make decisions with my team without giving up the authority to make the call, then hand people real ownership: clear expectations, room to grow, a partner through the hard parts. Staying hands-on is how I keep leading well and stay ahead of where technology is going.

I started in a call center and automated my way into technology. Eleven years later I run the department, and I still write the code.

How I lead

I build the systems that make great work routine.

When I became Director, I rebuilt the processes, accountability, and culture my team runs on. The numbers below are my team’s work. The systems behind them are what I changed.

projects my team delivered in a single year
people I lead as Director
team velocity, year over year, with fewer people

Projects my team delivered per year, after I rebuilt how we work

Inherited
Year one
Year two

Same team, then a smaller one. Enterprise delivery followed the same curve, from 1 completed project to 7, with 3 more in development. I changed the systems; they did the work.

How I create value

Four places I tend to be most useful.

01

Technology leadership

Governance, accountability, and high-performing teams.

02

AI strategy & implementation

Adopted, governed, productive AI development.

03

Product & UX/UI design

I design the system and the interface to it.

04

Advisory

Senior judgment without the full-time hire.

What I build

And I stay close enough to build it myself.

production apps built in 2026 so far
kickoff to a live client portal that kept the contract
sites on Aura, the accessibility platform I built

Those nine are 2026 alone. One of them, Aura, is an accessibility platform I built in-house to replace per-site vendor licensing. It now runs on 10+ sites at zero marginal cost, and the savings compound with every new property the company adds.

Let’s get to work.

I’d rather build it than just talk about it.

I take on advisory engagements and contract work. I’m at my best with leaders and founders who want to get it built, not just talk about it: technology transformation, modernization, AI-enabled development, UX/UI, or a project that simply needs doing well.

Tell me what you’re trying to accomplish. It lands straight in my inbox and I reply personally.